Member Services

Northwestern CT YMCA is looking for friendly, responsible and organized people to join our part-time Member Services staff in Canaan.

Requirements:
Customer Service and Data Entry experience.
Organization and problem-solving skills.
Attention to detail.
Good interpersonal & communication skills.
Must be at least age 18.

Responsibilities:
Greet and check-in members in a friendly manner
Membership, Program and Merchandise sales
Process transactions accurately and be responsible for all money taken in
Answer phones
Address Member concerns
Become knowledgeable of Y programs and activities
Become familiar with and carry out emergency procedures, building rules and regulations
Attend staff meetings and trainings

Must have an outgoing personality and an ability to multitask with basic computer skills. These are part-time positions (less than 29 hours per week). Includes free YMCA membership.

Shifts: Monday – Friday 5:45 a.m. – 9:00 a.m. (opening)
Monday – Friday 5:00 p.m. – 8:00 p.m. (closing)
Saturday, Sunday shifts between 7:00 a.m. – 4 p.m. (fill in)